Quick Assist communicates over port 443 (https) and connects to the Remote Assistance Service at by using the Remote Desktop Protocol (RDP). Local Active Directory authentication isn't currently supported. The helper can authenticate when they sign in by using a Microsoft account (MSA) or Azure Active Directory (Azure AD). The helper must have a Microsoft account. No roles, permissions, or policies are involved. Before you beginĪll that's required to use Quick Assist is suitable network and internet connectivity. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices. Your support staff can use it to remotely connect to a user's device and then view its display, make annotations, or take full control. Quick Assist is a Microsoft Store application that enables a person to share their device with another person over a remote connection.
0 kommentar(er)
